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London, Ontario — [February 3, 2026] — Royal Bank of Canada (RBC) has been named Premier Sponsor of the MyLondon App, helping support a free, accessible, and multilingual digital platform that connects residents, newcomers, students, and visitors with essential city and community information in London, Ontario.
Powered by Welcome Platform Technologies and developed with London Economic Development Corporation, Tourism London, Western University, and Fanshawe College, the MyLondon App centralizes essential city and community information into one accessible mobile experience.
As Canada’s largest financial institution based on market capitalization, RBC was selected as the exclusive banking supporter based on shared values around trust, accessibility, and community impact. Through this sponsorship, RBC is supporting the underlying digital infrastructure that enables free and equitable access to essential local information for the entire community. This collaboration reflects RBC’s ability to support a platform that serves residents across all ages, backgrounds, and stages of life and aligns with a shared mission of community prosperity.
“Connected communities thrive,” shares Tanja Wilkins Regional Vice President, London St.Thomas at RBC. “That is why we are sponsoring the MyLondon app – to connect individuals throughout the vibrant city of London, Ontario with the information they need whether pursuing an education, settling in Canada, growing a business, or exploring our city’s vibrant gathering places.”
“RBC represents exactly the kind of collaborator we envisioned…Our vision is to connect communities across the country, in order to make this happen, sustainability is top of mind, and collaborations like this are key to our long-term strategy,” said Liwordson Vijayabalan, CEO, Welcome Platform Technologies. “RBC’s commitment to trust, accessibility, and reaching all Canadians aligns closely with our mission. This pilot collaboration in London demonstrates how essential local digital infrastructure can be sustainably supported, while remaining free and valuable to residents. It’s only going to continue to get better from here!”
From the outset, MyLondon was designed with long-term sustainability in mind. Delivering and maintaining a secure, accessible, and reliable digital experience requires ongoing investment in product development, data accuracy, and accessibility.
Promotional collaborations within the app are intentionally limited and designed to enhance – not disrupt – the user experience, ensuring MyLondon remains useful, relevant, and free for all users.
“We believe strongly in initiatives that help people feel welcomed, informed, and supported in their communities,” said Stephen Mattis, RBC Vice President, Commercial Financial Services. Working with the MyLondon App allows us to support innovative, local technology that makes a real difference—particularly for newcomers and residents navigating essential services. We’re inspired by the long-term vision of Welcome Platform Technologies and excited to be a part of this platform's growth.
RBC’s support represents the first of several planned category-exclusive sponsorships to support the continued expansion of AI tools, local content, and community services within the MyLondon App. This milestone validates the platform’s sustainability model and establishes London as a leading pilot for future community deployments.
“RBC’s collaboration validates the MyLondon model and reinforces London’s leadership in building shared, community-driven digital infrastructure,” said Kapil Lakhotia, President & CEO, London Economic Development Corporation.
As Welcome Platform Technologies continues to scale its network of community apps across Canada, the London pilot will serve as a blueprint for how trusted public-private collaboration can sustainably deliver accessible, equitable, and next-generation local digital infrastructure.
The MyLondon App Officially Launches: A First-of-Its-Kind City App for Everyone
On August 20th, 2025, The Welcome Platform proudly unveiled the MyLondon app—a groundbreaking new way for residents, newcomers, students, and visitors to discover and connect with everything the City of London, Ontario has to offer.
Developed in partnership with the LEDC (London Economic Development Corporation), Tourism London, Western University, Fanshawe College, and the City of London, this first-of-its-kind city app brings together everything people need to know about London into one single mobile platform. From local attractions and events to settlement resources and student supports, MyLondon is designed for everyone.
MyLondon is Canada's first city app designed for everyone—residents, newcomers, students, and visitors alike.
A Milestone for The Welcome Platform
In the past, The Welcome Platform has focused primarily on apps for newcomers, helping individuals and families find the resources they need to settle into Canadian communities. With MyLondon, we’ve taken a major step forward—creating Canada’s first city app designed for all audiences. Whether you’re new to London, here for school, visiting for the weekend, or a longtime resident, MyLondon is built to serve you.
A Strong Launch Event
The launch event, hosted at Toboggan Brewery in London, saw over 200 registrants sign-up to learn about this major milestone. Attendees heard from the CEO of LEDC, the Deputy Mayor of London, Li, the Founder and CEO of The Welcome Platform, and representatives from Tourism London—all sharing their vision for how this app will revolutionize the way people connect with the city.
London Leading the Way
Thanks to strong leadership from the LEDC and the City of London, the community has embraced innovation and shown what it means to be a trailblazer. By investing in new technology, London is setting an example for cities across Canada, proving that smart digital tools can make communities more connected, accessible, and welcoming.
Early Success & What’s Next
Within the first weekend of launch, thousands of users downloaded the MyLondon app—a strong indicator of its value and demand. This is only the beginning. We’re committed to growing the user base, gathering community feedback, and continually improving the app to ensure it becomes the best possible digital companion for the City of London.
And this is just the start. With MyLondon paving the way, The Welcome Platform is preparing to roll out similar citywide apps in multiple communities across Canada.
Visit the MyLondon Website here: https://www.mylondonapp.ca/
Featured articles about the MyLondon Launch Event:
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📣 It’s happening!
At the Welcome Platform, our long-term vision is to build the backbone, in a world of fully connected communities.
The Fully Connected Community App
We imagine a future where every community is seamlessly connected. Where residents can access services in seconds, respond to polls with a tap, and get personalized support from AI-powered assistants. A world where families find the right programs effortlessly, and where newcomers, tourists, students, and workers instantly feel at home.
We believe that more connected communities lead to more prosperity for all. And we believe now is the right time for cities to reimagine how digital experiences can serve their people.
That’s why I’m so excited to share that we’re taking the first major step toward that vision this year in London, Ontario, in partnership with the incredible team at London Economic Development Corporation (LEDC).
This is a bold move—and it takes a bold city like London to make it happen. The LEDC team is building a future for residents, newcomers, students, and visitors without waiting to follow others, or being afraid of being first. From the start, we knew this type of project would require a trailblazing community. People who are, what I like to call “municipal mavericks”. LEDC has been exactly that, and more. Motivated, thoughtful, and genuinely committed to improving the lives of Londoners.I couldn’t imagine a better team to lead the charge on a first of its kind project like this.
More details to come!
Article can be found here: Article by Acadia Broadcasting (click here)
We're thrilled to launch this app, which will be a game-changer for newcomers in Western Nova Scotia
Yarmouth, NS – Western Regional Enterprise Network (Western REN) and Welcome Platform Tech Technologies are excited to announce the launch of the "Welcome to Western Nova Scotia" app, a groundbreaking tool designed to help newcomers settle into small and rural communities across the region. Unveiled as part of Welcome Platform’s "Welcome Everywhere" initiative, the app connects newcomers with essential services—from housing and healthcare to childcare and education, to ease their transition.
Available now on the Apple App Store and Google Play Store, the Welcome to Western Nova Scotia app features a user-friendly directory of local programs, translation support in multiple languages, and personalized checklists to guide newcomers through starting their new lives. Whether it’s finding a doctor, enrolling kids in school, or getting a discount at a local business, this app has it covered.
“We’re thrilled to launch this app, which will be a game-changer for newcomers in Western Nova Scotia,” said Alex Rios Moreno, Local Immigration Partnership Coordinator at Western REN. “It’s about making our communities more welcoming and ensuring everyone has the tools to thrive here.” Western REN, a key player in regional economic development, partnered with Welcome Platform Tech Technologies, a leader in newcomer-focused apps, to bring this vision to life.
Liwordson Vijayabalan, CEO of Welcome Platform Tech Technologies, added, “This app builds on our mission to support newcomers in rural and smaller communities where newcomers face unique challenges. We're proud to support Western Nova Scotia and look forward to other Atlantic Canada projects on our roadmap in communities such as Halifax and also in PEI. The company’s 2025 roadmap includes partnering with more communities nationwide, amplifying the "Welcome Everywhere" mission.
The launch reflects a growing effort to bridge technology gaps in rural areas, ensuring newcomers feel at home from day one. Local settlement agencies and organizations are already on board, contributing to the app’s robust resources. In the coming weeks Western REN is inviting local businesses to submit welcome deals for newcomers by visiting https://western-ns.welcomeapp.ca/ and selecting “Contribute”.
A webinar focused on the Strategies for Newcomer Community Integration Using Digital Technology.
The biggest challenge is not just coming up with ideas for features... [it is] how do you make sure they are sustainable.
The "From New Arrival to Active Member" Webinar took place on September 20th, 2024.
Follow this link to view the webinar
The Speaker list included:
Rupa Banerjee: Canada Research Chair & Associate Professor at Toronto Metropolitan University - Immigration and Settlement Studies
Stephanie Ferrera: Lambton LIP, Project Coordinator
Yu Jier Kou: Kingston LIP, Program Coordinator
Liwordson Vijayabalan: Founder & CEO of Welcome Platform Tech.
Storm Astolfi: Webinar Moderator