Canada’s #1 smart city platform

The all-in-one digital platform for smart cities.

From new arrivals to visitors and everyday life, the Welcome Platform enables communities to launch state-of-the-art mobile apps—fast, accessible, and continuously improving.

An info card with text reading 'A resource library for both visitors and residents.'An info card with text reading '100+ translations available'an info card displaying a search bar to find a city service with suggested results below

For digital-forward cities, institutions, and community organizations.

Civic Engagement & Digital Services

Empower your city to connect residents with programs, services, and opportunities—modern, accessible, and easy to manage. From civic engagement to service access and community updates, Welcome Platform helps municipalities deliver smarter digital experiences.

Service directory
Resources
Polls
User interface showing a city service search bar with suggested options permits, parks, and waste pickup, and a community alerts section listing watermain repair update, road closure on Lakeshore Rd., and new recreation programs open.

Destination Marketing & Tourism

Build immersive visitor experiences before, during, and after their stay. Promote attractions, local businesses, and events—and capture insights that fuel future marketing. Transform every visit into lasting community impact.

Events
Deals
Attractions
Accommodations
AI Trip Planner
Card titled 'this weekend in your city' displaying a list of available events happing that weekend.

Economic & Workforce Development

Connect local talent with employers, promote entrepreneurship, and empower small business communities. Welcome Platform drives economic mobility and prevents talent leakage by connecting people, business, and opportunity.

Job Matcher
Job Boards
A graphic displaying a user's profile next to a feed with available jobs to apply to

A platform that is
finally accessible.

Building custom apps the traditional way can quickly lead to a drained budget and massive time-sink. Welcome Platform flips this model with a proven, modular infrastructure designed for the unique challenges of the public sector.

Categories

Timeline
Costs
Flexibility
Maintenance
Compliance
Longevity
Marketing

Traditional model

12-18 month timeline
Heavy up-front capital
Dependent on IT/agency
Unpredictable maintenance
Risk of compliance & failure
Custom builds that stagnate
Separate marketing & design

Welcome Platform

Launch in under 30 days
No upfront cost
Simple cloud CMS
One all-inclusive subscription
Proven, secure infrastructure
Continuous improvements
Built-in creative and marketing support
New

Faster. Better. Smarter.

Speed, quality and cost-effective. No need for compromise.

A data and experience driven platform

Our software is being sharpened by communities nationwide and continuously updated and improved based on live user feedback.

Launch in just days—not years.

Plug into our modular infrastructure for rapid deployment with minimal internal effort.

Graphic showing a date range on a calendar

Enterprise quality without the price tag.

One fixed subscription replaces expensive design, development, and consulting fees.

Core Platform Guarantees

Proven Security. Predictable Costs. Continuous Support.

On-going improvement and feature additions

Welcome Platform is built with insights from organizations just like yours. We value and respond to our data and feedback.

Meets all Canadian privacy standards.

99.9% reliability and monitoring.

One subscription, No surprise fees.

A single, predictable price that includes expert support—and automatic access to new features and updates as the platform grows.

Enterprise-grade protection and data encryption

"My experience with the Welcome Platform team has been amazing so far…In just about 2 months our app was up and running."

Portrait of a man
Alex R.
Western Regional Enterprise Network

58%

Of active users take action through the platform

"The Welcome Platform team led our staff and Council through the development of the Welcome to Lambton County App. Not only did they meet all expectations in terms of the App’s design and development, but they went a step further to ensure the sustainability of the project."

portrait of a woman
Stephanie F.
Project Coordinator, Sarnia-Lambton LIP

1,500+

Real-world actions across community services each month

01.
Choose your modules

Pick from a library of features built for public-sector needs.

02.
Personalize your platform

Tailor branding, content, and
integrations.

03.
Launch to the public

Publish instantly, update anytime, all from the cloud.

Accessibility for All

Designed for everyone in your community. Welcome Platform supports over 130 languages, includes web accessibility features for all users, and reflects our mission to help newcomers feel at home and connected in every city.

130+ Languages supported

Designed to meet WCAG 2.1 Level AA accessibility standards.