Canada’s #1 smart city platform

The all-in-one digital platform for smart cities.

From new arrivals to visitors and everyday life, the Welcome Platform enables communities to launch state-of-the-art mobile apps—fast, accessible, and continuously improving.

Phone showing the Welcome to Townsville community app
An info card with text reading 'A resource library for both visitors and residents.'An info card with text reading '100+ translations available'an info card displaying a search bar to find a city service with suggested results belowApp card reading: All attractions and events up to date in one location

For digital-forward cities, institutions, and community organizations.

Civic Engagement & Digital Services

Empower your city to connect residents with programs, services, and opportunities—modern, accessible, and easy to manage. From civic engagement to service access and community updates, Welcome Platform helps municipalities deliver smarter digital experiences.

Service directory
Resources
Polls
User interface showing a city service search bar with suggested options permits, parks, and waste pickup, and a community alerts section listing watermain repair update, road closure on Lakeshore Rd., and new recreation programs open.

Destination Marketing & Tourism

Build immersive visitor experiences before, during, and after their stay. Promote attractions, local businesses, and events—and capture insights that fuel future marketing. Transform every visit into lasting community impact.

Events
Deals
Attractions
Accommodations
AI Trip Planner
Card titled 'this weekend in your city' displaying a list of available events happing that weekend.

Economic & Workforce Development

Connect local talent with employers, promote entrepreneurship, and empower small business communities. Welcome Platform drives economic mobility and prevents talent leakage by connecting people, business, and opportunity.

Job Matcher
Job Boards
A graphic displaying a user's profile next to a feed with available jobs to apply to
Welcome Platform hand logo

A platform that is
finally accessible.

Building custom apps the traditional way can quickly lead to a drained budget and massive time-sink. Welcome Platform flips this model with a proven, modular infrastructure designed for the unique challenges of the public sector.

Traditional model

Timeline
12-18 month timeline
Costs
Heavy up-front capital
Flexibility
Dependent on IT/agency
Maintenance
Unpredictable maintenance
Compliance
Risk of compliance & failure
Longevity
Custom builds that stagnate
Marketing
Separate marketing & design

Welcome Platform

Launch in under 30 days
No upfront cost
Simple cloud CMS
One all-inclusive subscription
Proven, secure infrastructure
Continuous improvements
Built-in creative and marketing support
New

Faster. Better. Smarter.

Speed, quality and cost-effective. No need for compromise.

A data and experience driven platform

Our software is being sharpened by communities nationwide and continuously updated and improved based on live user feedback.

App screen showing a weekend events list and a dining pass offer

Launch in just days—not years.

Plug into our modular infrastructure for rapid deployment with minimal internal effort.

Graphic showing a date range on a calendar

Enterprise quality without the price tag.

One fixed subscription replaces expensive design, development, and consulting fees.

Illustration of stacked content blocks being assembled into an app
Core Platform Guarantees

Proven Security. Predictable Costs. Continuous Support.

On-going improvement and feature additions

Welcome Platform is built with insights from organizations just like yours. We value and respond to our data and feedback.

Community app home screen on a phone
App screen showing this weekend's events in your city
Padlock icon representing secure infrastructure

Meets all Canadian privacy standards.

Cloud with a checkmark representing reliable hosting

99.9% reliability and monitoring.

Card and refresh icon representing predictable billing

One subscription, No surprise fees.

A single, predictable price that includes expert support—and automatic access to new features and updates as the platform grows.

Shield with a checkmark representing security

Enterprise-grade protection and data encryption

"My experience with the Welcome Platform team has been amazing so far…In just about 2 months our app was up and running."

Portrait of a man
Alex R.
Western Regional Enterprise Network

"Our relationship never felt like a traditional vendor-client arrangement. From day one, they became a genuine extension of our team. I confidently give them a 5.5 out of 5-star rating across every aspect of our collaboration."

Denis P., Economic-Dev Coordinator, CSRNO
Denis P.
Economic-Dev Coordinator, CSRNO

"The Welcome Platform team led our staff and Council through the development of the Welcome to Lambton County App. Not only did they meet all expectations in terms of the App’s design and development, but they went a step further to ensure the sustainability of the project."

portrait of a woman
Stephanie F.
Project Coordinator, Sarnia-Lambton LIP

"Regular meetings, clear reporting and dependable support have helped us continually improve the platform’s usefulness. Their team has also supported our promotional efforts, recognizing that a successful app requires continued engagement as well as sound technology."

Christine W., Director, Workforce Development, LEDC
Christine W.
Director, Workforce Development, LEDC

Your App, in Three Steps

Dashboard cards showing completed app setup tasks

01.
Choose your modules

Pick from a library of features built for public-sector needs.

Phone mockup with landmark, content and integration callouts

02.
Personalize your platform

Tailor branding, content, and
integrations.

App store listing for a Welcome community app with a five-star rating

03.
Launch to the public

Publish instantly, update anytime, all from the cloud.

Accessibility for All

Designed for everyone in your community. Welcome Platform supports over 130 languages, includes web accessibility features for all users, and reflects our mission to help newcomers feel at home and connected in every city.

130+ Languages supported

Phone showing a personalized welcome screen
Shield with a checkmark representing WCAG accessibility

Designed to meet WCAG 2.1 Level AA accessibility standards.