Newcomer onboarding that supports the full settlement journey
Newcomer support unfolds over time as people navigate housing, healthcare, employment, education, and community life.
Welcome Platform brings locally relevant resources into a single, mobile-first experience, helping newcomers find the right information and organizations in their preferred language.
Newcomer information is scattered
Every community has strong organizations doing important work. The challenge is that information is spread out.
Newcomers are referred from site to site
Language barriers compound confusion
Staff answer the same questions repeatedly
Orientation happens once. Settlement happens every day.
Strengthening the Newcomer Experience
Service Directory
Checklists
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Better coordination. Less friction
Support collaboration while reducing administrative overhead.
Shared Visibility
Partner services and programs surfaced consistently—reducing manual referrals.
Push Notifications
Timely community updates.
Program Amplification
Ensure funded programs and initiatives reach the right newcomers at the right time.
More capacity for deep, meaningful work
Turn your app into a support layer that works alongside your team.
Insight Without Extra Reporting
Understand what newcomers need—based on real engagement, not guesswork.
Continuity of Support
Reinforce guidance between appointments, workshops, and program milestones.
Designed to fit into existing workflows
Built to complement—not complicate—how organizations already operate.
Predictable Pricing
Clear, transparent pricing with no surprises — no hidden fees from day one.
Managed Service
Fully supported—so teams don’t need additional technical capacity.
Accessible, secure, and built responsibly
A platform visitors trust—and institutions can stand behind.
Accessibility
Built to be usable by everyone—with inclusive design, assistive-tech compatibility, and clear, simple experiences across devices.
Privacy-first
Your community’s data stays protected with transparent practices, minimal collection, and user control at every step.
Secure infrastructure
Enterprise-grade security, trusted hosting, and resilient architecture designed for government and institutional standards.
Public-sector ready
Designed for compliance, governance, and collaboration across municipalities, schools, and community organizations.
Multilingual friendly
Content, navigation, and AI assistance available in 130+ languages to serve diverse and growing communities.