A local AI at the center of the experience
The AI Assistant is the core of the Welcome Platform experience. Anything someone wants to know about your community—services, programs, events, or resources—flows through one intelligent, conversational interface.
Trained on your verified, city-approved data, the AI delivers answers that are truly local and relevant to a person’s location. It connects users to trusted resources across the app, powering multiple features and creating a seamless, intuitive experience from the very first interaction.
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The most local AI your community can have.
Most AI systems rely on information pulled from the internet—only as accurate as the last time a website was updated. But in real communities, the most valuable and current information often lives with the people delivering services themselves.
Our AI is designed to serve users by grounding answers in verified local knowledge. One of the ways we do this is through tools that allow the platform to connect directly with community organizations, helping keep information accurate, current, and reflective of what’s actually happening on the ground.
At its core, the AI helps people find the right resources for their situation—tailored to their location, needs, and stage of life. This creates one of the strongest local datasets a community can have, powering smarter recommendations across the app, from resource discovery to features like job matching and itinerary planning, and making every experience more relevant, helpful, and human.
Accessible, secure, and built responsibly
A platform visitors trust—and institutions can stand behind.
Accessibility
Built to be usable by everyone—with inclusive design, assistive-tech compatibility, and clear, simple experiences across devices.
Privacy-first
Your community’s data stays protected with transparent practices, minimal collection, and user control at every step.
Secure infrastructure
Enterprise-grade security, trusted hosting, and resilient architecture designed for government and institutional standards.
Public-sector ready
Designed for compliance, governance, and collaboration across municipalities, schools, and community organizations.
Multilingual friendly
Content, navigation, and AI assistance available in 130+ languages to serve diverse and growing communities.