Resident services: communicated clearly, in one trusted place
Residents don’t experience local government through press releases, PDFs, or scattered social channels.
They experience it through questions, updates, and everyday moments—on their phone.
Welcome Platform is a mobile-first resident services experience that helps communities communicate directly, consistently, and clearly—bringing everything residents need into one place.
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When communication is centralized, trust grows
Cities and community organizations already share important information—but it’s often dispersed
Updates spread across multiple websites and departments
Messages diluted across social media and third-party platforms
Residents missing key information or hearing it too late
It’s difficult to maintain a clear, trusted source of local information for residents over time.
Everything residents need, in one place
Service Directory
Job Finder
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Speak directly to residents—on your terms
Communicate clearly without fragmentation or noise.
Campaign & Initiative Visibility
Hear directly from your community and reach them directly.
Push Notifications
Share timely updates, alerts, and announcements directly with residents.
Trusted Messaging Environment
Maintain message integrity inside a platform residents recognize as official.
Clear insight. Smarter engagement.
Turn your resident app into a strategic communication channel.
Real-Time Engagement Data
Understand what residents are engaging with—and where questions remain.
Ongoing Re-Engagement
Stay connected beyond one-time announcements or campaigns.
A platform that’s easy to run
Built for public-sector teams with limited time and resources.
Predictable Pricing
Clear, transparent pricing with no surprises — no hidden fees from day one.
Managed Service
Fully turnkey—implemented, maintained, and supported by our team.
Accessible, secure, and built responsibly
A platform visitors trust—and institutions can stand behind.
Accessibility
Built to be usable by everyone—with inclusive design, assistive-tech compatibility, and clear, simple experiences across devices.
Privacy-first
Your community’s data stays protected with transparent practices, minimal collection, and user control at every step.
Secure infrastructure
Enterprise-grade security, trusted hosting, and resilient architecture designed for government and institutional standards.
Public-sector ready
Designed for compliance, governance, and collaboration across municipalities, schools, and community organizations.
Multilingual friendly
Content, navigation, and AI assistance available in 130+ languages to serve diverse and growing communities.